Need help with the 8bitsChat app? We're here to assist you.
You can install the 8bitsChat bot from the Microsoft Teams App Store. Search for "8bitsChat" or "8bitsAgent", click Add, and the bot will be available in your Teams chat. Your admin may need to approve the app first.
Your organisation's owner or admin invites you by email. Open the invitation, choose your password, and sign in to the dashboard with your email address to view and respond to customer conversations.
Yes. All agents can see all conversations and respond directly. The full conversation history is preserved so any team member can pick up where another left off.
The account owner signs in to the dashboard and opens Billing. Added seats are charged straight away for the rest of the billing period; fewer seats take effect at your next renewal. "Manage billing" opens Stripe, where you can update your card, download invoices, change your billing address or tax ID, and cancel. Cancelling takes effect at the end of the period you've paid for.
Contact us using the form below or email hello@8bits.company with your data deletion request. We will process it within 30 days.
Can't find what you need? Send us a message and we'll get back to you as soon as possible.
You can also email us directly at hello@8bits.company